Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Returns
You have 3 days from the date you received your item to request a return. To be eligible for a return, your item must be:
- In the same condition that you received it
- In its original packaging
- Accompanied by the receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us at [support@ezarah-portal.com] or [] with your order number and reason for return. We’ll provide return instructions.
Refunds
- Once your return is received and inspected, we’ll notify you about the approval or rejection of your refund.
- Approved refunds will be processed to your original method of payment.
- Shipping costs are non-refundable, unless the return is due to our error.
Exchanges
If you received a defective or damaged item, please contact us immediately at [support@ezarah-portal.com] or []. We’ll replace the item at no additional cost or issue a refund.
Shipping Returns
You are responsible for paying your own shipping costs for returning your item unless otherwise stated. If you receive a refund, the cost of return shipping may be deducted from your refund.
Contact Us
For any questions about your return or refund, please reach out to our support team at [support@ezarah-portal.com] or [].
