🔐 Privacy Policy

At Ezarah Portal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

📋 1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, Email address, Phone number, Billing and shipping address
• Order & Payment Information: Order details, Payment method (we do not store full card details)
• Technical Information: IP address, Browser type, Device information, Cookies and usage data

🎯 2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Improve website performance and user experience
• Send order updates and notifications
• Prevent fraud and ensure secure transactions

Important: We do not sell or share your personal data with third parties for marketing purposes.

🍪 3. Cookies & Tracking Technologies

Our website uses cookies to:

• Remember your preferences
• Improve browsing experience
• Analyze website traffic

You can disable cookies from your browser settings at any time.

🔒 4. Data Protection & Security

We implement strict security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. All payment transactions are encrypted and processed through secure payment gateways.

🤝 5. Sharing Your Information

We may share your data only with:

• Delivery partners (to deliver your order)
• Payment processors (to complete your transaction)
• Legal authorities when required by law

We do not share your information with advertisers or external marketing companies.

✅ 6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where legally applicable)
• Opt out of marketing communications

📅 7. Data Retention

We retain your information only as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and maintain business records.

👶 8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

🔄 9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.